Privacy Policy

Last updated: 13 November 2026.

This privacy policy explains how Green Bay Frozen Pipe Repair (“we”, “us”, “our”) collects, uses, and shares information when you use this website or call us. This website is operated by Usama Sultan.

Who we are

Green Bay Frozen Pipe Repair is a referral service. We connect callers in Green Bay, Wisconsin, and nearby communities with independent local plumbing professionals. We are not a plumbing company and we do not perform plumbing work ourselves.

Information we collect

When you call us, we may collect the phone number you call from, the details you tell us about the problem (such as a frozen or burst pipe), and the location of the home, so that we can connect you with an appropriate local professional. When you visit this website, standard technical information may be collected by our hosting provider, such as the pages you visit and general device and browser information. We do not operate a contact form on this site, so we do not collect information through a form.

How your information is used

Your information is used to connect you with an independent local plumbing contractor or buyer who may be able to help with your request. That means the details you provide when you call — including your phone number, the nature of the problem, and the service location — may be shared with the independent contractor or contractors we connect you with, so that they can contact you and arrange a visit. We may also use call information to operate and improve the referral service, to keep records of referrals, and to meet legal obligations.

Calls may be recorded

Calls may be recorded. Calls to our number may be recorded and monitored for quality, training, and record-keeping purposes, including to keep a record of the referral.

Information sharing

We share caller information only as described above: with the independent contractors or buyers we connect you with, and with service providers who help us operate the website and the phone service. We do not sell your personal information. We may disclose information if required by law or to protect our rights, the rights of a contractor, or the safety of others.

Data retention

We keep call and referral records for as long as needed for the purposes described in this policy, including record-keeping and legal compliance, and then delete them or make them anonymous where practical.

Your choices

You are not required to call us or to share information with us. If you do not want your information shared with an independent contractor, do not call. You can ask us about the information we hold about you by calling us at (920) 555-0147.

Children

This service is intended for adults. We do not knowingly collect information from children under 18.

Changes to this policy

We may update this policy from time to time. The version published on this page is the current version, and the “last updated” date above shows when it was last changed.

Contact

If you have questions about this policy, call us at (920) 555-0147.