Frozen Pipe Repair in Green Bay, WI

Frozen or burst pipe? Get connected to local help

Frozen pipe repair in Green Bay, WI starts with finding the frozen section, thawing it safely, and checking for splits before water starts flowing again. A pipe usually freezes where it is exposed to cold air: against an outside wall, in a crawl space, attic, or garage, inside a cabinet on an exterior wall, or at an outdoor faucet. When the water inside a pipe freezes, it expands and pressure builds until the pipe cracks or bursts. The leak often only shows up when the pipe thaws.

Green Bay is a cold city. January normals run to an average low of 11.1°F, and the city has recorded temperatures as low as −36°F. In January 2025, a cold spell from the 19th to the 22nd brought an extreme cold warning for Northeast Wisconsin, with wind chills around −35°F. Many Green Bay homes are old — the median home was built in 1971, and about 13.7 percent of homes were built before 1940 — so older pipe runs, uninsulated exterior walls, and unheated spaces are common. That combination is why frozen and burst pipes are a regular winter problem here, and why emergency frozen pipe thawing in Green Bay is the first call many homeowners make on a cold morning.

Our service covers the problem, not the plumbing itself. Green Bay Frozen Pipe Repair is a referral service: we do not send our own technicians and we do not perform the work. When you call, we connect you with an independent local plumbing professional who serves Green Bay and the surrounding communities and may be able to help with your specific situation.

Frozen pipe services in Green Bay

We connect callers with independent local professionals for the frozen pipe services Green Bay homeowners ask for most. Choose a service to learn what it involves and when it is needed.

Other frozen pipe help we can connect you with includes heat tape and heat cable installation, protection for pipes in crawl spaces, attics, and garages, frozen drain and sewer line thawing, a leak check after a pipe thaws, and main shut-off valve help. Ask about any of these when you call.

Why pipes burst in Green Bay

Three things come together here: real cold, old housing, and exposed pipe runs. The average January low in Green Bay is 11.1°F, the average annual temperature is 45.7°F, and the record low is −36°F, set on 21 January 1888. Frost in this part of Wisconsin can run deep, and a long cold spell can freeze pipes that survived milder winters. Brown County housing is old — about 69.1 percent of the housing stock was built before 1990, and the median Green Bay home dates to 1971.

Pipes freeze most often in unheated interior spaces such as attics, basements, garages, and crawl spaces; in pipes running against exterior walls with little or no insulation; at outdoor hose bibbs; and in pipes inside cabinets on exterior walls. Homes in the older east-side neighborhoods, including Astor, Navarino, and Olde North, often have exactly these features: older pipe runs, additions that were never fully insulated, and supply lines over garages or along outside walls.

Common frozen pipe problems — and what helps

• No water at a tap during a cold snap. A frozen pipe is the likely cause. Keep the faucet open, check other taps, and call for help finding and thawing the frozen section.
• A trickle instead of normal flow. Ice is narrowing the pipe. Gentle heat may help on an accessible pipe, but never use an open flame.
• Water appearing when a pipe thaws. The pipe probably split while frozen. Shut off the main water supply right away and call. This is a burst pipe repair in Green Bay situation.
• An outdoor faucet that leaks in spring. A frost-free hose bibb that froze in winter often shows up as a new leak the first time it is used in spring. See hose bibb and outdoor faucet repair in Green Bay.
• The same pipe freezing every winter. Insulation, rerouting, or replacement may be needed. Ask about pipe insulation and freeze protection or pipe replacement.
• Going away for the winter. Keep the heat at 55 degrees or higher, or have the plumbing system fully drained and the water shut off. If you are away for a longer period, ask someone to check that the heat is running.

How our referral service works

We are a referral service, not a plumbing company. Here is what happens when you call:

1. You call and describe the problem. Tell us what is happening — no water at a tap, a pipe that burst, a leak after a thaw — and where the home is.
2. We connect you with an independent local plumbing professional. We route your call to a local professional who serves your area in Green Bay or the surrounding communities.
3. The professional helps you directly. That professional handles the visit, the assessment, and any quote or work. Any arrangement for the work is between you and the professional.

Some providers we connect callers with are licensed professionals with extensive industry experience, but we do not claim that every provider holds a particular credential, and we do not present any provider’s experience as our own. Read more about our referral service and what to expect when you call.

What to do right now if your pipes are frozen

If a faucet gives only a trickle or nothing at all, suspect a frozen pipe. Keep the faucet open, because running water helps melt the ice as it thaws, and check other faucets to see if more pipes are frozen. You can try gentle heat on a pipe you can reach, such as an electric heating pad, a hair dryer, a portable space heater kept away from flammable materials, or towels soaked in hot water. Never use a blowtorch, kerosene or propane heater, charcoal stove, or any open flame. If the pipe is burst, turn off the water supply first, and turn off electricity if the leak is near outlets or an electrical panel. If you cannot find the frozen area, cannot reach it, or cannot thaw it, call and we will connect you with a local plumbing professional. Full guidance is on our emergency frozen pipe thawing page.

If the problem seems to be with the water service itself rather than the pipes inside your home, Green Bay Water publishes frozen-pipe guidance and can be reached on its main line at (920) 448-3480, or (920) 448-3483 for emergency and water-quality concerns. See Green Bay Water’s frozen pipes page for its prevention tips.

Service area: Green Bay and nearby communities

We serve Green Bay, Wisconsin, and the surrounding communities of De Pere, Ashwaubenon, Howard, Allouez, Bellevue, and Suamico. Within Green Bay, callers come from neighborhoods across the city, including the older east-side neighborhoods of Astor, Navarino, Olde North, Astor East River, and Olde Norwood, where older homes and exposed pipe runs make frozen pipes a regular winter problem. If your community is not listed, call and we will check whether a local professional serves your area.

Preventing frozen pipes in Green Bay

A few habits make a real difference before the cold arrives: keep the thermostat at 55 degrees or higher day and night, even when you are away; open cabinet doors under kitchen and bathroom sinks on outside walls so warm air reaches the pipes; let a faucet drip during very cold weather; disconnect garden hoses and drain and shut off outside faucets before winter; insulate pipes in crawl spaces, attics, garages, and basements; seal cracks and holes in outside walls and foundations near pipes; and keep garage doors closed if water lines run through the garage. Use only UL-listed heat tape, installed exactly as the manufacturer directs, and never use heat tape on a pipe that is already frozen or if the tape is damaged or frayed. Our pipe winterization and pipe insulation pages explain each of these steps in more detail.

Frequently asked questions about frozen pipe repair in Green Bay