Emergency Frozen Pipe Thawing in Green Bay, WI

When a faucet gives only a trickle, or nothing at all, on a cold Green Bay morning, a pipe has probably frozen. Emergency frozen pipe thawing means finding the frozen section, warming it in a controlled way, and checking for splits before the water starts flowing again. Call now and we will connect you with an independent local plumbing professional who serves your area.

What emergency frozen pipe thawing involves

Thawing starts with locating the freeze. The professional checks which taps are affected, traces the pipe run, and looks in the places pipes freeze most often in Green Bay: against exterior walls, in crawl spaces, attics, and garages, and inside cabinets on outside walls. Once the frozen section is found, gentle heat is applied — an electric heating pad, a hair dryer, a portable space heater kept away from flammable materials, or towels soaked in hot water — with the faucet open so water can flow as the ice melts. The pipe is then checked for cracks, because a split often only shows up once the ice clears and water starts spraying from the crack.

Some providers we connect callers with use professional thawing equipment for pipes that cannot be reached by hand. Either way, the work is done by the independent local professional, not by our referral service.

Signs you need emergency thawing

• You turn on a faucet and only a trickle comes out, or nothing flows at all.
• One tap has stopped working during a cold spell while others still run.
• A pipe feels cold and frosty, or you can see frost on an exposed run.
• The problem started after a night well below freezing, or after a long cold spell like the January 2025 cold snap that brought an extreme cold warning to Northeast Wisconsin.

What to do while you wait

Keep the affected faucet open. Running water helps melt the ice as the pipe thaws. Check other faucets in the house to see if more pipes are frozen. Find your main water shut-off valve before anything bursts — it is usually near the water meter, often in the basement or near the water heater. Never try to thaw a pipe with a blowtorch, a kerosene or propane heater, a charcoal stove, or any open flame. The fire risk is serious, and an open flame can damage the pipe.

Our guide to what to do if your pipes freeze walks through each step in more detail, and we connect callers across Green Bay, including older east-side neighborhoods such as Astor and Navarino.

When to call a professional

Call if you cannot find the frozen area, if the pipe is inside a wall or otherwise out of reach, if gentle heat does not work, or if you suspect the pipe has already split. If water is leaking, turn off the main water supply first and, if the leak is near outlets or an electrical panel, turn off the electricity to that area. frozen pipe repair in the Green Bay area starts with a call, and we will connect you with a local professional who may be able to help. If the pipe has already burst, see our burst pipe repair in Green Bay page.

Frequently asked questions